ePrint is a print management system that was implemented to make printing faster, easier and less wasteful.
To print a document:
Print jobs will remain in the print queue for 12 hours, then will be deleted.
ePrint is automatically configured as the default printer in all OIT workstations, and will appear by default when you choose Print in any GUI application. From the command line, use lpr filename, where filename is the name of the document you wish to print.
OIT has no installer for Linux/Unix printing and we cannot provide official support for printing from your own workstation. However, it is possible to configure most systems to print to the ePrint system. Use the following settings as a guide for installing ePrint on your own workstation.
To begin, add a new printer on your workstation with the following settings:
When you send print jobs from your personal Unix or Linux system, you need to include your Duke NetID as a parameter to the lpr printing command – both from the GUI and from the command line. To do so, add the -U flag followed by your username.
For example, to print foo.txt from the command line on your Linux system, a user with the NetID of jbduke would enter lpr -P ePrint-OIT -U jbduke foo.txt.
From a GUI/XWindows application, you will need to modify the print command. This is usually changed within the Print dialog box, often under the Properties button for the selected printer. Add -U followed by your NetID (as in the -U jbduke example) to the print command.
Black & white ePrint: Charges for black & white print jobs that are unacceptable in quality (low toner, smudging, paper jam, etc.) and which are charged to FLEX or public printing cards will be refunded on request. Complete our online refund request form now. Please note that refund requests are accepted only for charges to FLEX or public print cards, not free ePrint allocation.
Color ePrint: Contact Office Products and Services to request a refund for poor-quality print jobs for color printing charged to FLEX or public print cards.
The following types of printers are available:
The printers are identified with an L for laser printer and a number (for example, L67 in Edens). Use this identifier if you need to make out a problem report.
Your ePrint job will automatically be cancelled if you have not printed it within 12 hours.
Printing on both sides of the paper (duplex printing) is available in all of the public computing labs. See our page on printing duplex.
Yes, you can print to a lab printer or quad printer from your residence hall. To do so, get the ePrint client and instructions from the Site License page and select your computer's operating system. To print from home (e.g., an off-campus network), you will need to be using Duke's VPN client, which is also available from the Site License website.