Mulberry How-to Guide

Mulberry is no longer being developed and its support at Duke is being minimized. The lack of updates and support for this program will soon pose a security risk because the software will not be defended against new threats. For help choosing and configuring a new mail client, please visit our Email FAQ page.

• Logging into Mulberry
• Forwarding messages
• Sending messages
• Deleting messages
• Saving sent mail
• Creating a signature file
• Working with attachments
• Printing a message
• Configuring Mulberry to use Duke's LDAP directory
• Quitting Mulberry
• Online help

Logging into Mulberry

1. On the desktop, double-click Mulberry.
2. In the User ID box, type your Duke NetID.
3. In the Password box, type your password.
4. Click OK.

Forwarding messages

1. With the message open, click Forward. The Forward Message box will open.
2. Click Forward.
3. A message window will open.
4. In the To box, type the email address of the recipient. (To send a message to multiple recipients, separate their addresses with commas or press ENTER after each address.)
5. In the text box, type your message.
6. Click Send.

Sending messages

1. While in the Inbox, click Draft. The Draft window will open.
2. In the To box, type the email address of the recipient. (To send a message to multiple recipients, separate their addresses with commas or press ENTER after each address.)
3. In the Subject box, type a subject for the message.
4. In the text box, type your message.
5. Click Send.

Deleting messages

In Mulberry, use Delete to mark a message for deletion. Use Expunge to delete it permanently.

To mark a message for deletion, do one of the following:

• While in the Inbox, click to select the message, then click Delete.
• While reading a message, click Delete (to close the window and return to the Inbox), or Del-Nxt (to mark the current message for deletion and go to the next message).
  

Messages marked for deletion will be indicated by a red strikethrough. To unmark a message for deletion:

• In the Inbox, select the message and click Undelete.

To delete a marked message permanently:

• Click Expunge.

Saving sent mail

You can save the mail you send in a sent-mail folder. First, create the folder. If you choose, change your preferences to copy all your outgoing mail to the folder.

To create a sent-mail folder:

1. On the Mail tab, click to select the Inbox.
2. Click Create. The Create Mailbox window will open and the Create a Mailbox to Contain Messages option will be selected.
3. In the Name box, type INBOX.sent-mail.
4. Select the Full Pathname option.
5. Click to select the Subscribe when Created check box.
6. Click OK.

To keep a copy of all sent messages:

1. From the File menu, select Preferences. The Remote Preferences window will open. The Simple option and the Copy Outgoing Messages check box will be selected.
2. In the Default list, select INBOX.sent-mail.
3. Click OK.

Creating a signature file

A signature file is a file that is appended to the bottom of every email message you send. Signature files typically include your name, email address, mailing address, telephone number, and the URL for a personal Web page.

To create a signature file:

1. From the File menu, choose Preferences. The Remote Preferences window will open and the Simple option will be selected.
2. Click Signature (Windows) or Set Signature (Macintosh). A Dialog window will open.
3. In the box, type your signature information.
4. Click OK. The Dialog window will close.
5. In the Remote Preferences window, click OK.

Working with attachments

An attachment is a file appended to an email message.

To attach a file to a message:

1. With a message window open, click Attach. The Open window will appear.
2. Locate and select the desired file(s).
3. Click Open. The Parts box will indicates the number of attachments and a binder clip will be displayed.

Optional: Click the Parts arrow to display the attachments.

In the Inbox, messages with attachments are indicated by a binder clip. Mulberry displays only plain text files, so you will need to use another application to view other kinds of attachments.

To view an attachment:

1. With the message open, click the Parts arrow. The attachments will be displayed. The first item in the list will be the text file of the email message. Any additional items will be attachments.
2. In the list, click the green diamond to select the attachment.

NOTE: If you can't select the attachment, Mulberry is unable to display the file. Save the file and open it in an appropriate application.

To save an attachment:

1. Double-click the attachment. A Save As dialog box will appear.
2. Select the desired location for the file.
3. Click Save.

NOTE: Scan all attachments with your anti-virus program before you open them.

Printing a message

To print a message:

1. Open the message or select it in the Inbox.
2. From the File menu, select Print.

Configuring Mulberry to use Duke's LDAP directory

Using Duke's LDAP directory allows you to type a name in the To: field and the email client automatically will search the Duke directory for the email address of the person you are trying to reach. The client then will populate the To: field with the correct email address.

Click here for configuration instructions. 

Quitting Mulberry

To quit Mulberry:

• From the File menu, select Exit.

Online help

For more information about Mulberry, go to the Help menu and select Help Topics.