Local phone service is available to departments at Duke. Phone instruments are also available.
| Local service* | Monthly rate |
| Analog line | $20 |
| Digital line | $30 |
| Voice mail | $4 |
| Set maintenance, multi-line | $3 |
| Set maintenance, single line | $1 |
| Basic Labor Rates - OIT | |
| Basic Hourly Rate |
$ 70/hr. |
| Overtime Rate |
$ 105/hr. |
| Holiday Rate |
$ 175/hr. |
| Expedite Fee (one-time) | $ 200/order |
| Repair Fee (neglect or damage) |
$ 75/incident |
*Local service and repair rates apply to on-campus users only.
NOTE: A one-time expedite fee of $200 will be added to all telephone work orders requiring completion less than five business days from receipt. OIT makes every effort to complete telephone orders (basic adds, moves, and changes) within five business days. In order to avoid this fee, please submit your work request to OIT more than five business days prior to the requested completion date.