Computing Operations

Carl McMillon, Director
(919) 660-7002 or carl.mcmillon@duke.edu

Computing Operations provides and manages operational support for academic and administrative systems in five data centers across three buildings throughout campus, seven days a week, 24 hours a day. These systems support applications such as campus infrastructure (mail, Web hosting, authentication, DNS), classrooms (SISS, Blackboard), purchasing (SAP), payroll, general accounting, student records and alumni/gift development.

Services 

Computing Operations supports and monitors a diverse array of computing, from the Z800 mainframe to large Sun and IBM Unix servers to smaller Dell Linux and Windows servers to the distributed Storage Array Network (SAN) to a large tape robot to a 500+ node High Performance Computing Cluster.

Responsibilities include:

• maintaining server room infrastructure (racking, cabling, power, etc.)
• backup and recovery of files
• printing and distribution of computer-generated documents
• planning, coordinating and testing the Business Recovery Plan
• media library support
• courier services