Get Help from OIT
Having trouble?
We keep tabs on all our services. Check the IT Alerts box at the lower left of any page to see if a service is down, or learn about upcoming, current or past outages. If you see there's an outage, rest assured we're working on it!
To be notified automatically about service interruptions, go to the Duke Mailing List Manager and subscribe to the it-alerts@duke.edu list (You'll have to log in with your NetID and password).
Service Updates:
There are several ways to contact us to get support for your IT needs at Duke:
Search the knowledgebase
Search our knowledgebase for more information.
Contact the Service Desk during normal business hours
- E-mail us to ask for help.
- Call us at (919) 684-2200.
- Start a live chat online.
- Visit the Service Desk at The Link in Perkins Library