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iPod 101

Getting started

  • What do I need to do when I first get my iPod?
  • How do I learn about my iPod's features?
  • What training does Duke offer?
  • What kind of warranty do I have?

The Basics

  • How do I play media on my iPod?
  • How do I record voice memos?
  • How do I use my iPod as a hard drive?

Synchronizing your iPod

  • How do I synchronize my iPod?
  • What's the difference between manual & automatic synchronizing?
  • How do I work with more than one computer?
  • A special note on voice memos

When things aren't working right

  • What to try first: the five Rs
  • How to get help at Duke
  • How to get warranty service

Duke best practices

  • Be careful with your iPod (theft)
  • Keep your iPod and iTunes software updated
  • Choose one computer as your home base for synchronizing
  • Remember the five Rs!
  • OIT Help Desk: 919.684.2200
  • Apple's iPod support site
  • DDI training for faculty and students
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Need More Help?

  • Contact the Duke OIT Help Desk
  • (919) 684-2200
  • help@oit.duke.edu
  • Submit a Help Ticket
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Duke Office of Information Technology - www.oit.duke.edu - (919) 684-2200 - help@oit.duke.edu