OIT Help Desk Forms

To view and print the forms on this page you'll need Adobe Acrobat Reader.

NetID password change

To have your NetID password reset, do one of the following:

  • Call the OIT Help Desk at (919) 684-2200 or the DHTS Help Desk at (919) 684-2243.
  • Visit the OIT Help Desk in Room 02C Bryan Center.
  • Fax a NetID password change form with a copy of a photo ID to (919) 684-4400.

Also, you should set up your Challenge/Response Verification questions. If you have not established those questions, please visit Online@Duke to do so.

RACF request

To request an RACF account, print, fill out and submit the Host User registration request form. Fax the form to (919) 668-2931.