Duke OIT - Faculty and Staff Information

OIT welcomes you to Duke! We hope you find your IT experience here to be one that facilitates and ehances your work.

Duke is a large, diverse organization, and its decentralized IT structure is designed to meet your needs at the individual departmental level. We recommend you contact your local IT support person to ensure you are using the right tools for your department and work.

• NetID
• Email
• Storage space
• Calendar system
• Internet connectivity
• Phone service
• At-home computing
• Help

NetID

A Duke NetID is an electronic alphanumeric identifier that can authenicate you to systems and services on the Duke computing network. A NetID, used in combination with a strong password, proves to online resources that you are who you say you are.

Faculty and staff are automatically assinged NetIDs once their records are created in Duke's HR database or once OIT receives a request on your behalf from a Duke sponsor (i.e., a regulalry paid Duke staff member).

The NetID site contains information about the various resources available to your with your NetID, including those described below. 

Email

How you check your email and what email address you use largely depends on what department you are in. We recommend contacting your local IT support person for information on how your department uses email. 

Storage space

OIT offers AFS storage space associated with your NetID. However, most departments also offer alternative storage options. We recommend contacting your local IT support person for information on how your department uses storage.

Calendar system

As with email and data storage, OIT recommends contacting your local IT support person for information on which calendar system your department uses. OIT offers a calendar system called dCal to all members of the Duke community free of charge.

Internet connectivity

Duke offers wired (Ethernet) and wireless (Wi-Fi) connections to the Duke computing network on campus. For more information on connecting at the university see the networking Web page.

Phone service

OIT manages all phone service needs for the university and health system. If you need assistance with your phone or voice mail or would like to purchase a business cell phone, visit this page for information.

At-home computing

If you are connecting from off campus and need to access restricted resources on the Duke network, use Duke's VPN client.

Duke also offers discounted high-speed broadband services through Time Warner Road Runner and Intrex.net. Visit our Home Broadband Service Options page.

Help

The OIT Service Desk provides support for all services that OIT offers. Visit the Service Desk page for links to valuable computing resources, as well as contact information.