Unity Voice Mail How-to Guide


Accessing voice mail from your phone

Press the MESSAGE key on your phone.

Or

Dial 613-MAIL (613-6245).


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Accessing voice mail from another phone

Dial (919)-613-MAIL (919-613-6245).
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Changing your recorded name

  1. Log into the voice mail sysem.
  2. Press 4-3-2.
  3. At the tone, say your name.
  4. Press #.

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Changing your password

  1. Log into the voice mail sysem.
  2. Press 4-3-1
  3. Enter your new password. 
  4. Enter your new password again to confirm it.
  5. Press #.

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Changing a greeting

  1. Log into the voice mail sysem
  2. Press 4-1-1.
  3. After you hear the current greeting, press 1 to record a new greeting or press 3 to record a different greeting.

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Forwarding a message

  1. After listening to a message, press 5.
  2. Enter the extension you wish to forward the message to.
  3. Press #.
  4. Press # again to accept the extension.
  5. Record an introduction or press # to forward the message without an introduction.
  6. A “message forwarded” message will play to confirm your message has been sent.

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