Duke

Network Maintenance - Fitzpatrick East Data Center - Nov 29- 6am - 9am (2009-11-29 06:00)

Status: Confirmed Outage
Type: Scheduled
Impact: Multiple services affected
Areas affected: Network
Start: Nov 29, 2009 - 6:00 AM

OIT will be performing scheduled network maintenance in the Fitzpatrick East data center between 6 and 9 a.m. on Sunday, Nov. 29, 2009. The impact should be minimal and most services will only experience a loss of network connectivity for approximately 5-8 minutes. However, due to the number of devices involved, we may experience interruptions for an extended period of time within the 6-9am window.

The following critical/essential services hosted in this data center will experience no interruption in service. These services are:

Amcom (Paging)
DNS
DHCP
Kerberos/NetID authentication
LDAP (Directory services)
DukeMail Gateways
Identity Management (OIM)
Shibboleth
UUCE/VoIP
WebAuth
Emergency.duke.edu
Jabber.duke.edu
Unity Voicemail
www.duke.edu

AT&T Wireless Data Network issues (2009-11-23 10:46)

Status: Outage Resolved
Type: Unscheduled
Impact: Service unavailable
Areas affected: Other
Start: Nov 23, 2009 - 10:46 AM

Blackberry and iPhone users on the AT&T wireless data network may be unable to access data services at this time. The voice network is functioning. This post will be updated as new information is available.

Lotus Notes: Intermittent Network Connectivity Issue (2009-11-22 13:00)

Status: Outage Resolved
Type: Unscheduled
Impact: Service unavailable
Areas affected: Network, Lotus Notes
Start: Nov 22, 2009 - 1:00 PM

DHTS has reported intermittent network connectivity issues that could be affecting University Lotus Notes users.

Update: Network Maintenance - North Building Data Center - Nov 22- 6am - 9am (2009-11-22 06:00) (2009-11-22 06:00)

Status: Outage Resolved
Type: Scheduled
Impact: Multiple services affected
Areas affected: Network
Start: Nov 22, 2009 - 6:00 AM

OIT will be performing scheduled network maintenance in the North Building data center between 6 and 9 a.m. on Sunday, Nov. 22, 2009. Servers in North -- mostly used for test and development -- will experience a loss of network connectivity for approximately 5 to 8 minutes during this window.

Unity Voicemail Maintenance (2009-11-21 9:00)

Status: Outage Resolved
Type: Scheduled
Impact: Service degraded
Areas affected: Phone Services
Start: Nov 21, 2009 - 9:00 AM

OIT and CTI will be applying patches to the Unity Voicemail environment.  During the window users will experience intermittent periods of limited functionality where they can receive and check new messages but any stored messages will be unavailable.  Also during the server reboots message indicators will not alert users of new messages.

Power Issues (2009-11-19 11:30)

Status: Outage Resolved
Type: Unscheduled
Impact: Multiple services affected
Areas affected: Network
Start: Nov 19, 2009 - 11:30 AM

Repeated power outages at the Fitzpatrick East Data Center may effect multiple services rendering them degraded or unavailable. No ETA at this time.

Networking repairs (2009-11-18 10:54)

Status: Outage Resolved
Type: Unscheduled
Impact: Multiple services affected
Areas affected: Network
Start: Nov 18, 2009 - 10:54 AM

A UPS in the data center is under repair. Multiple systems are effected by this repair however there is no expected user impact.

Update: Intermittent Unity VM Issues (2009-11-17 08:54) (2009-11-17 11:00)

Status: Outage Resolved
Type: Unscheduled
Impact: Service degraded
Areas affected: Phone Services
Start: Nov 17, 2009 - 8:54 AM

This issue has been resolved.