IT Service Status

Before requesting help, check the IT Service Status page for outages and scheduled maintenance.

IT Service Status
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In Person at The Link

Visit The Link located on the lower level of Perkins Library on West Campus for assistance and equipment loans.

Hours:
  • Sunday -- 3 p.m. - 10 p.m.
  • Monday - Thursday -- 8 a.m. - 10 p.m.
  • Friday -- 8 a.m. - 5 p.m.

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Chat OR CALL

(919) 684-2200
Hours:
  • Monday - Thursday: 24 hours
  • Fridays: 12 a.m. - 5 p.m.
  • Sundays: 3 p.m. - 12 a.m.
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Help Articles 

Find answers to common questions with step-by-step instructions.

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ACADEMIC, USER & DEVICE SUPPORT

IT support for academic departments, classroom and research labs, and administrative units across the University.

ACADEMIC, USER & DEVICE SUPPORT (AUDS)
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Health Systems Employees

Duke Health employees should contact Duke Health Technology Systems Service Desk for assistance.

Duke Health Service Portal

Popular Help Articles